From the start and through the whole experience, Pestex has been prompt, courteous, knowledgeable, patient and very fairly priced. With the problems created by last winter, we have been dealing with an ant problem that doesn't want to go away. Under their 3-month guarantee, Don has had to come out to our house several more times to get the ants under control. He and Nicole, the secretary, have always been wonderful. I am so glad I chose to go with this company. Great experience!